Empathy-first leadership: Being a boss with a heart

13 Jan 2023


Does business really have to be all . . . business? Being a leader isn’t just about profit and loss statements; it’s also about being human. Effective leaders know that their listening skills and ability to empathize with staff and customers can be just as essential as sharp instincts about what will or won’t sell.

In a recent webinar sponsored by Inc., Fast Company, and the Dell Women’s Entrepreneur Network (DWEN), moderator Amy Jo Martin, founder and CEO of Renegade Global, spoke with Verta Maloney, co-founder of the*gameHers, a community for women gamers to meet, connect, and play online and offline; and 45 Lemons, which offers a comprehensive anti-racism program and human resources solutions to organizations; and Mary Spio, CEEK VR, a leading virtual reality platform for music artists, athletes, and other digital content creators.

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